Lake Travis Independent Living - Lakeway, Texas

Joseph Jasmon

I came to this community to meet the new Executive Director and take a tour and was blown away not only by the beautiful community, but also by how much every one there exudes positivity. The Executive Director is one of the most kind people I’ve probably ever met. This place really has customer service down to a science! I will definitely give them a call with any referrals I might have.

Stafford Gormley

Searched the Bee Cave and Lakeway area for the perfect place for my 80 year old father to live, that was close by our family. After many options, we found the facilities and amenities here perfect, clean and inviting common areas and residents were all happy and pleased to meet us and tell us about the place. But it was the staff from Jeremy, Kim, Claudia, Jane and many more to name that really put this place over the top. I sleep better knowing that my dad has a great place to settle, meet good friends and the staff there is so helpful.

Claudia Brazil

With a very convenient Lakeway location, nice accommodations and lovely staff, I highly recommend Lake Travis Independent Living to anyone looking for a safe and enriching environment for beloved family. You'll rest assured they'll be in good hands!

A special shoutout to both Melissa and Haley who have always gone above and beyond. Thank you!!!

Tammy Cooper

This place is wonderful. After looking at many places for my parents, this is definitely our choice. The administration and staff were so very friendly and helpful while giving us a tour. If you’re looking for a place for an aging loved one, this is definitely the place to go.

B W

I have had my worst year from August 2021 to 2022. Then in August 2022 I moved to Lake Travis Independent Living. After one week here, I felt at home. The residents were so welcoming, the place was beautiful and roomy and it had a positive atmosphere. When living in my house, the responsibilities were getting difficult. Here I call the front desk if I need a ceiling light changed and I have a beautiful dining room to eat instead of having to cook. I noticed a lot of Gold Key Plaques on the resident doors and found out that those were the residents that lived here from the beginning. To me that means many more than me are happy here and have been for a long time.

Carol Montgomery

I moved my mother to Lake Travis Independent Living after what I thought was an excellent tour and lovely facilities. But unfortunately it did not deliver what was promised. Most of the reviews I see are not from those that live there, but have toured the facility or are commenting on being there in the future. However, reality as a resident is different; management is poor. The food is "average" and I would say below average in spite of being told on tour they had won a food service award...that chef is gone. Maintenance does not respond in a timely manner ....2 months to replace a sink stopper is unacceptable for a senior who uses a filled sink to get the correct temp for washing at night. Telling me they can not fix a broken vent blowing cold air on my mother and that I have to buy a hood myself to fix it...which I did!, is unacceptable and staff telling me to my face that she had created a health and safety issue when the fact was actually that they had not fully tested appliances in her apartment before moving her in and the oven was faulty. downright rude and hurtful. There are multiple other examples I have observed demonstrating staff that say they care and then do something that shows lack of interest in her care and comfort as a senior woman who is also a WWII veteran. She asked to be moved after 2.5 months because of an accumulation of situations of service and broken promises that added up to and resulted in discomfort and stress for her. As I visit her multiple times a week these issues are ones I personally observed. I can not recommend this facility at this time. Hopefully with reviews like this they will make changes so others do not experience what my mother and I did. The high cost of living there does not meet the promised experience for a loved one.

Jenny Furgerson

My 85 yr old Dad has been living at LTIL for the past two years. He loves his apartment, the food (which was his main concern while looking for a place to live) and the friendly and helpful staff. He feels at home and safe there - easily keeping his independence while having nice amenities to enjoy. He moved in during the pandemic, but the staff was welcoming and also took all necessary precautions to keep all the residents there healthy. He utilizes the friendly in-house physical and occupational therapy group that has helped him maintain his strength. During the winter storm of 2020, there were no outages - mainly because LTIL is so close to BSW Hospital - so that was an added benefit! The view there is amazing and is what sold him on the place. I would recommend LTIL to anyone of my friends or family!

Brenda Reese

My parents moved in 1 year ago and while the facility is very nice and very well maintained, the food is barely average and we are looking at moving them someplace else. While I understand that keeping good help can be difficult, after a year of growing pains, this should have been resolved. My father eats anything and he has been complaining daily about the food.